Thalavoor Grama Panchayat

Information on the major offices and mechanisms available for submitting complaints and seeking redressal regarding delays in services, administrative matters, corruption, irregularities, and other issues related to Thalavoor Grama Panchayat.

🏛️ First Point of Contact

Thalavoor Grama Panchayat Office

Primary Grievance Redressal Mechanism

Officer: Secretary

📍 Address
Thalavoor Grama Panchayat Office,
Thalavoor, Kollam District

📞 Phone: 9446547174
✉️ Email: thalavoorgp@gmail.com

Citizens are advised to approach the Thalavoor Grama Panchayat Office first for complaints related to Panchayat services and matters.

🏢 District / State-Level Grievance Redressal

1. Joint Director – Kollam

Local Self Government Department

📍 Civil Station, Kollam – 691013
📞 0474-2794961
✉️ jdlsgdklm@gmail.com

2. Principal Director

Local Self Government Department

📍 5th Floor, Swaraj Bhavan,
Nanthancode, Kowdiar P.O.,
Thiruvananthapuram – 695003

📞 0471-2314526
📱 9446339770
✉️ pd.lsgd@kerala.gov.in

3. Local Self Government Department – Grama Panchayat Section

📍 Swaraj Bhavan, Ground Floor,
Nanthancode, Kowdiar P.O.,
Thiruvananthapuram – 695003

📞 0471-2323286
✉️ directorofpanchayat@gmail.com

⚖️ Legal Complaint / Appeal Mechanisms

Ombudsman

Ombudsman for Local Self Government Institutions

The Ombudsman provides a mechanism for seeking legal redress in matters such as corruption, irregularities, abuse of authority, and dereliction of duty.

📍 Safalyam Complex, 4th Floor,
University P.O., Palayam,
Thiruvananthapuram – 695034

📞 0471-2333542
✉️ ombudsmanlsgi@gmail.com

Tribunal for Local Self Government Institutions

LSGI Tribunal

The Tribunal is a legal forum for filing appeals against decisions and orders of Panchayat Committees / Secretaries, rejection of licences, cancellation of building permits, and other specified matters.

📍 TRIDA Building,
Rehabilitation Block,
Medical College P.O.,
Thiruvananthapuram – 695037

📞 0471-2478394
📱 9447768394
✉️ lsgitribunal@gmail.com

🏗️ Technical Matters

Chief Engineer

Local Self Government Institutions Engineering Wing

📍 5th Floor, Swaraj Bhavan,
Nanthancode, Kowdiar P.O.,
Thiruvananthapuram – 695003

📞 0471-2324951
📱 9447009951
✉️ celsgd@gmail.com

🤝 Welfare / Development Programme Complaints

Kudumbashree

State Poverty Eradication Mission

📍 TRIDA Rehabilitation Building, 2nd Floor,
Chalakkuzhi Road, Medical College P.O.,
Thiruvananthapuram – 695011

📞 0471-2554714
✉️ kudumbashree@gmail.com

MGNREGA – State Mission

Mahatma Gandhi National Rural Employment Guarantee Scheme

📍 State Mission Office, 4th Floor,
Swaraj Bhavan, Nanthancode,
Kowdiar P.O., Thiruvananthapuram – 695003

📞 0471-2313385
✉️ smg.lsgd@kerala.gov.in

🛡️ Corruption / Bribery Complaints

Vigilance and Anti-Corruption Bureau

VACB – Complaints / Information Regarding Corruption

District: Kollam

📞 Helpline: 1064
✉️ Email: vig.vacb@kerala.gov.in

The Vigilance system may be approached regarding demands for bribes, major financial irregularities, misuse of government funds, and other corruption-related matters.

Vigilance Directorate

VACB – State Headquarters

📍 Vikas Bhavan, Law College Road,
Opposite KSRTC Depot,
Palayam, Thiruvananthapuram – 695033

📞 +91 471 2550377
✉️ Complaints: complaint.vacb@kerala.gov.in

🌐 Online Grievance Redressal Systems

💻 K-SMART Portal

The K-SMART Portal can be used to access various online services of Local Self Government Institutions, submit applications and complaints, and track the status of applications.

🔗 Visit K-SMART Portal →

📝 Chief Minister's Grievance Redressal Portal

The Chief Minister's Grievance Redressal Portal can be used to submit complaints related to various government services online and track the progress of complaints.

🔗 Submit a Complaint →

📋 Simple Guide to Filing a Complaint

01 → 🏛️ Panchayat Office

First, submit your complaint to the Thalavoor Grama Panchayat Office regarding the concerned service or matter.

02 → 🏢 District / State Level

If the issue is not resolved at the Panchayat level, approach the concerned District / State-level authorities.

03 → ⚖️ Tribunal

For matters requiring a legal appeal, approach the Tribunal for Local Self Government Institutions.

04 → 🛡️ Ombudsman / Vigilance

For matters involving corruption, bribery, abuse of authority, or related irregularities, the Ombudsman / Vigilance mechanisms may be approached.

📌 Important Note

While submitting a complaint, clearly provide the subject of the complaint, relevant documents, details of the application / service, and a contact phone number. This will help in the effective examination and processing of the complaint.